SILKYPIX® Developer Studio 3.0SOFTWARE MANUAL
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1. Startup

1.1 Installation and Execution


1.1.1 Windows Version: Installation and Execution

./img/install00.jpgWhen you execute the downloaded set-up program (Windows version), installation of SILKYPIX® starts. Please go ahead according to the instruction.
In case of using Windows 2000 or Windows XP, you must log in by the administrator account. In case of using Windows Vista, please refer to the following.

SILKYPIX® icon is created on the desktop when the installation completes.

./img/install01.jpg

Double-click the above icon on your desktop to execute SILKYPIX®.
In case of using Windows 2000 or Windows XP, you must also log in by the administrator account for the first time start-up.

[When using in Windows Vista]

In case of installation or the first time start-up in Windows Vista, SILKYPIX® operates as the administrator to record setup information to your PC.
Your permission becomes necessary to continue. Please continue processing by either on the "User Account Control" dialog.

./img/vistasetup3.jpgIf your account is a "Standard user", please input the password of the administrator account and then click [OK] button.

./img/vistasetup2.jpgIf your account is a "Administrator", please click [Continue] button.

During the first time start-up process, SILKYPIX® operates as a administrator. After the completion of this process, SILKYPIX® operates as a standard user.
Please refer to '1.3 Operation in Windows Vista' for more detail.

After installation completion, the "Program Compatibility Assistant"dialog is sometimes displayed. In this case, please cope according to the instruction of '1.3.3 Program Compatibility Assistant'.

1.1.2 Macintosh Version: Installation and Execution

./img/install00mk.jpg

When you execute the downloaded dmg by double-clicking, the volume "SILKYPIX_DSxxxxxx" is mounted on your desktop, which includes the installer.
When you execute the installer by double-clicking, installation of SILKYPIX® starts. Please input according to the instruction.

./img/install00m.jpg

Double-click the SILKYPIX® icon which was copied on to your desktop to execute SILKYPIX®.
(The administrator's password is required for the first execution.)
*To uninstall the Application, go to the SILKYPIX folder and place the folder into the trash can.

*You can access the SILKYPIX users technique from the [Help] menu [help reference].


1.2 Trial and Registration of Product Key


To use this software it is necessary to register the license that was purchased. Moreover, you have a Trial period to test the full functions of SILKYPIX®.

1.2.1 Beginning Trial

You can test the full function of SILKYPIX® and check the development quality before purchasing the software during the trial period.
When staring-up SILKYPIX® at first time, the "Registration" dialog is displayed. Click [Begin trial] to start trial.

You can use SILKYPIX® during only trial period without the license. Please purchase the license to continue to use SILKYPIX®.

[When using in Windows Vista]

In case of beginning trial in Vista, SILKYPIX® operates as the administrator to record the information to your PC.
Your permission becomes necessary to continue. Please continue processing by either on the "User Account Control" dialog.

./img/vista2.jpgIf your account is a "Standard user", please input the password of the administrator account and then click [OK] button.

./img/vista1.jpgIf your account is a "Administrator", please click [Continue] button.

During the process of beginning trial, SILKYPIX® operates as a administrator. After the completion of this process, SILKYPIX® operates as a standard user.
Please refer to '1.3 Operation in Windows Vista' for more detail.

1.2.2 How to Register Product Key

./img/productkey00.jpg
When you register the product key on your PC once, you will be able to use SILKYPIX®.
There are two ways of registration. One is online registration that is connecting with our server via the Internet, the other is offline registration that you can register the license on your PC without Internet connection.

Please keep your serial number and the product key in safe place. We will not reissue your license and the product key when you lost them. They are necessary for reinstallation.

Please remember that one license is valid for only one PC. If you would like to use SILKYPIX® on two or more PCs, please purchase addition licenses.

[When using in Windows Vista]

In case of registering product key in Vista, SILKYPIX® operates as the administrator to record the information to your PC.
Your permission becomes necessary to continue. Please continue processing by either on the "User Account Control" dialog.

./img/vista2.jpgIf your account is a "Standard user", please input the password of the administrator account and then click [OK] button.

./img/vista1.jpgIf your account is a "Administrator", please click [Continue] button.

During the process of registering product key, SILKYPIX® operates as a administrator. After the completion of this process, SILKYPIX® operates as a standard user.
Please refer to '1.3 Operation in Windows Vista' for more detail.

1.2.2.1 Online Registration of Product Key

If your PC is connected to the Internet, you can use "Online registration" that connects to our server via Internet and register your license automatically.
Please remember that one license is valid for only one PC. You can register the product key to only one PC per license. If you would like to use SILKYPIX® on two or more PCs, please purchase addition licenses.

Please input your "Product Key" and then click [Register product key] button on the "Registration" dialog.
Your "Product Key" is sent to our server via Internet and is processed for registration. If the registration is not completed by some error or trouble, you cannot use SILKYPIX® until registration is completed.
(Please understand that you are responsible for any charges for the Internet connection during the registration.)

After completing the registration, you need not input your product key in next execution.

* Internet connection is required only for online registration. You do not need Internet connection for operation of SILKYPIX®.

[Error during online registration]
Someone will face the error during online registration in spite of what Internet connection is working correctly.
Many of the problems may be caused by your network, security software or proxy/firewall settings.
We may not be able to support you with your security software or network setting. It is your responsibility that SILKYPIX® can connect to our server via Internet.
Please refer to '12.1 Troubleshooting for "Registration of Product Key"'.

If you could not complete online registration, we offer you offline registration for another way.

1.2.2.2 Offline Registration of Product Key

./img/productkey01.jpgThis is a method of registering your product key without Internet connection. If your PC is not connected to Internet, or your Internet environment has something trouble due to security software or proxy/firewall setting, please use this method to register your product key.
This is the way to input "certification code" on the "Offline registration" dialog. You can acquire a "certification code" with Internet browser, e-mail, or Fax.
Please remember that the "certification code" is issued only once per one license. If you need reissuing of "certification code" with some trouble, please request us "reissuing request of certification code" by (C)E-mail or (D)Fax. If you would like to use SILKYPIX® on two or more PCs, please purchase addition licenses.

Please input your "product Key" and then click [Offline registration] button on the "Offline registration" dialog.
There are four methods (A-D) to register your product key. You should get "request code" at first, then acquire "certification code" with some method.
Please go ahead according to the instruction.

Please refer to the notes for offline registration at '1.2.2.3 Note for Offline Registration'.

A. Using the Internet browser with the PC that SILKYPIX® is installed

This is a method for the case that you can connect Internet and use the Internet browser but you cannot complete online registration.
You can use this method if you can connect our "SILKYPIX certification site" with the Internet browser on your PC that SILKYPIX® is installed.

Step-1

Select "A. Using the Internet browser with the PC that SILKYPIX is installed" and then click [Next] button,

./img/productkey02.jpgStep-2

The "request code" will be displayed, which is necessary to acquire a "certification code" at Step-3.
"SILKYPIX certification site" will be displayed with the Internet browser automatically.
Please click the [Next] button.

./img/productkey03.jpgStep-3

Please input the "certification code" which you got from the "SILKYPIX certification site".
Then click the [Apply] button to complete the registration of your product key.

B. Using the Internet browser with another PC

This is a method for the case that you cannot connect Internet on your PC that SILKYPIX® is installed, but you can connect Internet on another PC.
You can use this method if you can connect our "SILKYPIX certification site" with the Internet browser on any PC.

Step-1

Select "B. Using the Internet browser with another PC" and then click [Next] button,

./img/productkey04.jpgStep-2

The "request code" will be displayed, which is necessary to acquire a "certification code".
Please display "SILKYPIX certification site" that URL is "http://www.isl.co.jp/S3E/" with Internet browser on any PC.
And then please get "certification code" according to the instruction on the "SILKYPIX certification site".
If you got the "certification code", then please click the [Next] button.

./img/productkey05.jpgStep-3

Please input the "certification code" which you got from the "SILKYPIX certification site".
Then click the [Apply] button to complete the registration of your product key.

C. Offline registration by E-mail (or reissuing request of certification code)

This is a method for the case that you cannot connect Internet on your PC that SILKYPIX® is installed, but you can send and receive e-mails on another PC.

Step-1

Select "C. Offline registration by E-mail" and then click [Next] button,

./img/productkey06.jpgStep-2

The "request code" will be displayed, which is necessary to acquire a "certification code".
Please send a e-mail to our certification desk (silkypix_regist@isl.co.jp). The content of the mail should be "request code" only and a title is not necessary.
We will send your "certification code" via e-mail to you in three Japanese business days or less.

If you request reissuing of certification code, the content of the mail should be "request code", your full name and your telephone number required for confirmation.

./img/productkey07.jpgStep-3

Please suspend the procedure until you receive a reply e-mail from us. Click [Suspend] button to suspend the procedure.
After you receive the "certification code" specified on our reply e-mail, please continue "offline registration" from menu command [Help(P)]-[Registration].
Please input "certification code" that you have received from us.
Then click the [Apply] button to complete the registration of your product key.

D. Offline registration by Fax (or reissuing request of certification code)

This is a method for the case that you cannot connect Internet with any PC.

Step-1

Select "D. Offline registration by Fax" and then click [Next] button,

./img/productkey08.jpgStep-2

The "request code" will be displayed, which is necessary to acquire a "certification code".
Please send Fax to our certification desk (Fax number: 81-43-296-8079).
Please title your Fax "SILKYPIX certification code request", and please let us know your "Return Fax number" and "request code".
We will send reply Fax with your "certification code" to you in three Japanese business days or less.

If you request reissuing of certification code, please title your Fax "Reissuing request of SILKYPIX certification code", and please let us know your "Return Fax number", "request code", and your full name and telephone number for confirmation.

./img/productkey09.jpgStep-3

Please suspend the procedure until you receive a reply Fax from us. Click [Suspend] button to suspend the procedure.
After you receive the "certification code" on our reply Fax, please continue "offline registration" from menu command [Help(P)]-[Registration].
Please input "certification code" that you have received from us.
Then click the [Apply] button to complete the registration of your product key.

* Please understand that you are responsible for any charges for the Internet connection or Fax during the registration.

1.2.2.3 Note for Offline Registration

(1) The "certification code" for the offline registration is issued only once per one license. If you need reinstall SILKYPIX®, for example, changing you PC or reinstalling OS, please request us "reissuing request of certification code" by (C)E-mail or (D)Fax.

(2) You should complete offline registration procedure as soon as possible. Once the "request code" is issued, you should complete the procedure within a week, or "certification code" will be expired.

(3) Once the "request code" is issued, offline registration procedure is started. If you do not get "certification code" after issuing "request code", you can redo from the first step. But once you got "certification code", you cannot redo anymore.
If your "certification code" is expired, please request us "reissuing request of certification code" by (C)E-mail or (D)Fax.


1.3 Operation in Windows Vista


1.3.1 Case to execute as administrator

In case of the first time start-up, beginning trial, or registering product key in Vista, SILKYPIX® operates as the administrator to record the information to your PC.
Your permission becomes necessary to continue. Please continue processing by either on the "User Account Control" dialog.

./img/vista2.jpgIf your account is a "Standard user", please input the password of the administrator account and then click [OK] button.

./img/vista1.jpgIf your account is a "Administrator", please click [Continue] button.

During these process, SILKYPIX® operates as a administrator. After the completion of these process, SILKYPIX® operates as a standard user.

1.3.2 Note when using in Windows Vista

You can execute SILKYPIX® specifically as the administrator by putting the administrator attribute to the executable file (.EXE) or a shortcut, or by executing with "Executing as the administrator" of the context menu.
But there are some communication problems with other software if SILKYPIX® operates as the administrator. Please execute SILKYPIX® as a standard user.

In case of the first time start-up, beginning trial, or registering product key in Vista, SILKYPIX® operates as the administrator to record the information to your PC.
Processing as the administrator is automatically led but your permission becomes necessary to continue. Please continue processing according to '1.3.1 Case to execute as the administrator'.

1.3.3 Program Compatibility Assistant

./img/vistasetup4.jpgAfter the installation in Windows Vista, the "Program Compatibility Assistant" dialog is sometimes displayed.
In this case, the installation would have been generally completed successfully.
When this dialog is displayed, please confirm whether or not installation was completed normally by once executing "SILKYPIX Developer Studio 3.0".
When starting up normally, the installation has completed normally. Then please select "This program installed correctly".
When an error is displayed during staring up, please select "Reinstall using recomended settings" to reinstall.


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